If you have any question, please contact us via this Email.
Welcome to our Support Center! TV-Converter.com website is a good place to find solutions for your smart TV, we are glad to offer best video converter for TV, you can use the converters to convert 2D video to 3D, convert 3D video to 3D, convert MKV, AVI, WMV, MOV, AVCHD, MTS, M2TS to TV, convert DRM protected videos like iTunes movies and Amazon movies to TV, or rip DVD to TV, rip Blu-ray to TV, etc. We will try our best to help you if you encounter any problems.
1. How long will I receive my keycode after the purchase?
Once your order has been validated, our system will automatically send the registration info to your e-mail immediately. If you did not receive the mail with registration keycode on time, perhaps it has been tagged as a spam, please check your emails again, or it’s because of the delay of Internet of system glitches, please wait several minutes and check again.
2. If you encountered one of the following problems, you can retrieve the key code:
Your key code of the product is lost.
You didn't receive the key code, but you already purchased the program.
You already purchased the software, but the key code becomes invalid.
Email address: firstname.lastname@example.org
Besides, if you have problems with your smart TV application, or encounter problems with the software on our website, please feel free to contact, we will try our best to help you solve the problems, to help you get better enjoyment with your videos, movies and TV. If you have other application need, you can also contact our support team.